Tim lives and works in the UK as the BCC Director of Services & Support.
Having been in IT since 1987 he has seen a lot of technologies come and go, and some of them even come back around again. Over the years, he’s played the role of manager, mentor, administrator, educator, evangelist & more. His ability to connect with people and gain their trust is second to none.
Tim specialises in Prince 2, ITIL, IBM Domino, Mac, Linux, Windows, MDM, Sametime, Connections, WebSphere and empathy based support methodologies. He also leads the ICON UK IBM user group in his spare time and has been an IBM Champion since 2013.